Terms and Conditions
GENERAL TERMS AND CONDITIONS OF SALE
K.A.V. Systems Engineering S.r.l.: (hereinafter only K.A.V.), means the company with registered office in Via Iannelli 33, 81100 Caserta – Italy and operational headquarters in Via Pacinotti 5 Zona Ind., 81020 San Nicola La Strada (CE) – Italy – Nr. REA – CE299845 – C.F. P.iva 04115690614.
Buyer: means the user, consumer or not, who has sent an order online to K.A.V. and/or has concluded a sales contract with K.A.V. for the purchase of the Product;
Product: means the product on sale on the site used-electronic-equipment-buy-and-sell.com ;
Consumer: means any physical person acting for purposes that do not belong to his commercial, industrial, craft or professional activity;
Site: means the site published at used-electronic-equipment-buy-and-sell.com;
General Conditions of Sale: represent the general conditions of sale that apply to all sales of goods and/or supplies of services in execution of Purchase Orders.
Sales of products via the Internet are governed by Legislative Decree n. 206/05 (Articles 50 to 68) which regulates the subject of distance contracts, i.e. made outside business premises.
Used-electronic-equipment-buy-and-sell.com is K.A.V.’s Internet sales shop.
K.A.V. sells and buys machinery, spare parts and accessories for the production of electronic boards in SMT or THT technology of the best brands on the market. The characteristics of each product offered are described in detail in the information sheet on the site.
SELLING PRICES OF THE PRODUCTS
The price of the product corresponds to the one published on the online shop.
Any changes in price are promptly published on the site. If the price of the product changes from the moment the order is confirmed to the moment it is accepted by K.A.V., the customer is promptly informed by K.A.V. and can withdraw from the order.
The correct receipt of the order is confirmed by K.A.V. through a reply by e-mail, sent to the e-mail address provided by the Customer. This confirmation message will indicate the date and time of execution of the order and a ‘Customer Order Number’, to be used in any further communication with K.A.V..
The message contains all the data entered by the Customer who undertakes to verify its correctness and to promptly communicate any corrections, in the way described in this document.
In case of non-acceptance of the order, K.A.V. guarantees timely communication to the Customer.
If, as a consequence of technical problems or other misunderstandings, the price of a product on the site should be lower than the correct sale price, K.A.V. reserves the right to cancel the order within the following 2 working days, by written communication to the customer.
In the period between the sending of the purchase order by the Customer and the confirmation of its acceptance by K.A.V., there may in some cases be a change in the real availability of the product in stock. The customer is responsible for checking this availability.
DELIVERY TIME, METHOD AND COSTS
The order processing and delivery times, indicated in the product data sheet and in the shopping cart at the time of purchase, are indicative and cannot in any way be considered binding for K.A.V..
The amount of shipping costs can be viewed in the CART.
For each order made on used-electronic-equipment-buy-and-sell.com, K.A.V. issues an invoice or receipt of the material shipped, sending it by e-mail to the holder of the order, according to art. 14 D.P.R. 445/2000.
For the issuance of the sales document, the information provided by the Customer at the time of the order will be considered authentic. No change in the sales document will be possible after the issuance of the same.
Delivery costs and/or any additional costs are charged to the Customer and are clearly stated when the order is placed. The payment of the goods by the Customer will be made using the method chosen at the time of order. Nothing is owed by the Customer in addition to the total order shown at the end of the purchase procedure.
No responsibility can be attributed to K.A.V. in case of delay in the execution of the order or in the delivery of what has been ordered.
At the moment of delivery of the goods by the courier, the Customer is responsible for:
– check that the number of packages delivered corresponds to the number indicated on the courier’s proof of delivery;
– check that the packaging is intact, not damaged, not wet or otherwise altered, even in the closing materials (adhesive tape or metal strapping);
WARNING: in case of a situation similar to those listed above you must sign the courier’s proof of delivery by attaching the SPECIFIC CONTROL RESERVE, or you must indicate the REASON FOR THE RESERVE.
WITHOUT RESERVATION OF SPECIFIC CONTROL, CUSTOMER MAY NOT CONTEST IN ANY EVENTUAL WAY DAMAGE TO THE CONTAINMENT OF THE BOXES AND CUSTOMER MAY NOT TAKE ASSURANCE OF THE INSURANCE COVERAGE AGAINST DAMAGE AND THEFT.
The only way to contest any hidden damages that can only be discovered after opening the package and then start the refund or replacement procedures is to SIGN THE PROOF OF DELIVERY OF THE COURIER WITH RESERVE TO CONTROL SPECIFY THE REASON FOR THE RESERVE. Any problems regarding the physical integrity, correspondence or completeness of the products received must be reported within 7 calendar days of delivery, in the ways provided in this document.
The delivery of the order is meant on the street level except:
– different communication of our customer service;
– as provided for in the product data sheet;
– the explicit purchase of the delivery to the floor, where applicable.
In case of failure to collect within 5 working days the material in storage at the warehouses of the courier due to repeated impossibility of delivery to the address indicated by the customer at the time of order, the order will be returned to the K.A.V. warehouses.
The payment methods are as follows:
the payment is made when the customer confirms the order and following the guided procedure.
K.A.V. will not proceed with the execution of the order until the payment has been received and verified.
The methods of payment are the following:
1) Bank transfer in advance
In case of payment by Advance Bank Transfer, the final confirmation of the acceptance of the order is made only when the amount due is actually credited to the bank account of K.A.V., which must take place within 5 days from the date of execution of the order by the customer, after which the order is considered automatically canceled.
The reason for the bank transfer must indicate the order identifier (year, type and order number), which is released in the order confirmation email.
The bank details on which to make the transfer are:
In the period between the forwarding of the order by the customer and the check of the credit.
Bank details – K.A.V. Systems Engineering s.r.l.
Company K.A.V. Systems Engineering s.r.l.
Via Iannelli 33 81100 – Caserta – Italia
Bank DEUTSCHE Bank
Office Caserta – Via G.M.Bosco
C.C. Nr. 823514
Cod. Abi 03104
Cod. Cab 14900
Iban IT04 V 03104 14900 00000 0823514
International CIN 04
Domestic CIN V
National Cod. IT
Cod. Swift DEUTITM1499
On the K.A.V.’s side, it may happen in particular cases that the price of the ordered goods undergoes variations: K.A.V. will promptly inform the customer of the variation, who is entitled to
- a) cancel the order and K.A.V. will proceed to cancel the order and return the transfer made within 5 working days,
(b) accept the new conditions and proceed to supplement the missing amount.
2) Purchases through PayPal
In case of purchase of goods with PayPal payment method, at the same time of the conclusion of the online transaction, PayPal will immediately charge the amount related to the purchase made.
In case of order cancellation, both by the customer and in case of non-acceptance of the same by K.A.V., at the same time of the cancellation, the amount of the cancelled goods will be credited back to the customer’s Paypal account. The time to re-credit the payment instrument chosen within the Paypal account depends exclusively on PayPal and the banking system. Once the amount has been credited back to the Paypal account, under no circumstances can K.A.V. be held responsible for any damage, direct or indirect, caused by delays in the actual re-credit depending on Paypal or the banking system.
K.A.V. reserves the right to request additional information from the Customer (eg. landline phone number) to determine the actual ownership of the PayPal account. In the absence of the required documentation, K.A.V. reserves the right not to accept the order.
At no time during the purchase procedure K.A.V. is able to know the buyer’s credit card information or the financial information of the PayPal account. Under no circumstances can K.A.V. therefore be considered liable for any fraudulent and improper use of credit cards by third parties, when paying for products purchased on used-electronic-equipment-buy-and-sell.com.
The personal data requested when placing the order are collected and processed in order to meet the express requests of the customer and will not in any case and for any reason be transferred to third parties. K.A.V. guarantees its customers compliance with the regulations on the processing of personal data, governed by the privacy code of DL 196 of 30.06.03. The data controller is K.A.V. Systems Engineering S.r.l – Via Iannelli 33, 81100 Caserta – Italy.